About me
Currently at DUOS, I’m helping transition to a digital-first model by building a design system and delivering solutions to enhance member activation and engagement.
Previous to that, I was at UnitedHealthcare leading a remote, multidisciplinary team focused on improving members' financial well-being. As director, I oversaw the design process for five product teams, focusing on NPS, user satisfaction and cost reduction.
Beyond work, you can find me outdoors or traveling with my family, at a hockey rink or soccer field no matter the season or playing guitar and writing music.
Experience and skills
Management
Hiring, evaluating and developing talent
Team culture building
Team financials
Staffing allocation
Workflow and process development
Tooling and vendor procurement
Planning and prioritization
Cross-functional team alignment
Designer-developer collaboration
Design
Interaction, UI and visual design
Design systems and pattern libraries
Rapid ideation and sketching
Wireframing and prototyping
User and internal research
Usability testing
Information architecture
CSS and HTML
Iterative software development
Human
Adaptability
Attention to detail
Collaboration
Communication
Curiosity
Empathy
Humility
Humor
Solution-oriented
Leadership principles
Champion a culture of CARE (Collaboration, Accountability, Respect and Empathy).
Empower through trust and work to drive decision-making down to the contributor level.
Transparency and curiosity when communicating, cascading and conversing.
Value humor in the hustle.
Supportive and guiding always. Directive when we need it.
Set clear goals and expectations, up-skilling and career growth.
Cultivate teams of leaders rather than followers.
Encourage work-life balance and making time for your own well-being.
Provide real-time, honest feedback with an open door to discuss and problem-solve.
Celebrate all wins, big and small.
Seek first to understand then to be understood.
Embrace diversity and individuality that promote new ways of thinking and learning.